Shanghai Support
Need help with Shanghai Game? We’re happy to assist with technical issues, questions, feedback, and feature suggestions.
Contact Us
Email: info@avachatech.net
When reporting a problem, please include:
- A brief description of the issue
- Your iPhone or iPad model
- Your iOS or iPadOS version
- The Shanghai app version
- Any steps that consistently reproduce the problem
Please do not include passwords or other sensitive personal information.
Basic Troubleshooting
If Shanghai isn’t working as expected:
- Confirm that you have the latest version installed from the App Store.
- Close and reopen the app.
- Restart your device.
- If the problem continues, contact us using the email address above.
Policies
Review the Shanghai Privacy Policy and Shanghai Terms.